Privacy policy

Introduction

This Privacy Policy describes how Paul Maltby Enterprises Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website www.paulmaltby.com or otherwise interact with us in connection with our training, coaching, and facilitation services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

who we are

Paul Maltby Enterprises Ltd
Registered in England and Wales.
Email: paul@paulmaltby.com
Website: www.paulmaltby.com

We are the data controller for the purposes of data protection law.

what personal data we collect

We may collect and process the following personal information:

Contact information such as your name, email address, and phone number.
Business or organisation details if you contact us on behalf of a company.
Communication records such as messages or enquiries you send to us.
Booking or service details relating to the training, coaching, or facilitation services you request.

We do not knowingly collect any special category (sensitive) data or information from children.

how we use your information

We use your personal data to:

Respond to your enquiries or requests.
Provide and manage our training, coaching, and facilitation services.
Maintain our business records and client relationships.
Comply with legal and regulatory obligations.

We will only use your personal data where we have a lawful basis to do so, such as your consent, the performance of a contract, or our legitimate business interests.

how we store and protect your data

We store personal data securely and only for as long as necessary to fulfil the purposes described in this policy. Appropriate technical and organisational measures are in place to prevent unauthorised access, disclosure, alteration, or destruction of your information.

sharing your information

We do not sell or rent your personal information.
We may share limited data with trusted service providers who assist us in operating our business (for example, email or IT system providers), but only where necessary and under strict data protection terms.

Your personal data is not transferred outside the UK.

cookies and website data

We are committed to being transparent about our use of cookies and protecting your privacy in accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).

At present, www.paulmaltby.com does not use any cookies or tracking technologies for analytics, advertising, or user profiling.

Our website may use only essential cookies that are strictly necessary for the operation of the site (for example, to enable navigation or form submissions).

If this changes in future, we will:

Update this Cookie Policy to reflect any new use of cookies.
Display a clear cookie notice or banner the next time you visit the website.
Request your consent before setting any non-essential cookies.

your rights

Under data protection law, you have the right to:

Access a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, where applicable.
Object to or restrict our processing of your data.
Withdraw consent (where consent was given).

To exercise any of these rights, please contact us at paul@paulmaltby.com.

If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the “Last updated” date will indicate when it was most recently revised.

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